Incident Notification - Voice Services Downtime
Dear all, this is to notify you of an incident affecting Voice Services. The issue is currently being investigated, and troubleshooting is ongoing. Please find the incident details below.
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Thursday, 24 September 2026
Thank God It’s Friday
Your quick weekly catch-up on important updates, missed emails, team news, announcements, and highlights.
- 11
- Updates
- Week 35
- Edition
- 20
- Openings
Financial Education Webinar - 3 SeptFumigation: PH Office - 29 AugSafe Access to Elevated AreasOutsourced Appraisals ReminderipNX Sponsors Thrive-in-Tech 6.0Financial Education Webinar - 3 SeptFumigation: PH Office - 29 AugSafe Access to Elevated AreasOutsourced Appraisals ReminderipNX Sponsors Thrive-in-Tech 6.0
The Newsroom
What You Need to Know
The headlines from across ipNX this week - the short, skimmable version.
Introducing the Moments Gallery - Every Memory, One Place
Dear Colleague, every memory deserves more than a folder. It deserves an experience. Today, we're proud to introduce the Moments Gallery, a world-class, cinematic space built to hold every milestone, celebration, and story that makes life at ipNX what it is.
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ipNX Sponsors Thrive-in-Tech 6.0
Dear Colleague, we are pleased to announce that ipNX is a proud sponsor of Thrive-in-Tech 6.0, an industry event focused on empowering aspiring professionals and early-career talent through mentorship, training, innovation and networking.
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TGIF Unplugged: We Want to Hear From You
Dear Colleague, now that the music has stopped and the denim is back in the wardrobe, we want to hear from you! How did we do at the ipNX TGIF Unplugged? Please take just 3 minutes to complete our anonymous feedback survey and help us make future experiences even better.
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Mindset
Quality Policy Recap: Smart Savings!
Efficiency isn't cutting corners; it's sharpening them. A recap of the ipNX Quality Policy - maintain and improve quality while optimising costs, because efficiency means getting to the desired outcome without sacrificing quality.
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Mast/Tower Access and Safety Devices
Week 34 toolbox talk: mast and tower access involves significant work-at-height hazards. Climbing ladders, rest/working platforms and guardrails help workers climb, rest and move around elevated structures safely - inspect before use and never bypass a safety device.
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What a Friday! Thank You for Being Part of TGIF Unplugged
Dear Colleague, thank you for making ipNX TGIF Unplugged a memorable experience! We hope you had a great time unwinding, connecting, and celebrating with your colleagues.
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How to Vote for ipNX at the Nigeria eGovernment Excellence Award
Dear Colleague, I trust this email finds you well. Here's a simple step-by-step guide on how you can cast your vote for ipNX at the Nigeria eGovernment Excellence Award.
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Vote for ipNX at the Nigeria eGovernment Excellence Awards
We are pleased to announce that ipNX has been nominated for the "Connectivity & Last-Mile Access Award" at the Nigeria eGovernment Excellence Awards 2026. The voting portal is now open, and we invite you to support ipNX by casting your vote.
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Techboost: Scheduling Meetings in Zoho Calendar
Dear All, please find a step-by-step guide on how to use the "Manage" feature in Zoho Calendar. It lets you view colleagues' schedules side-by-side before sending an invite, helping avoid scheduling conflicts and reducing back-and-forth emails.
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Personal Protective Equipment (PPE): Your Last Line of Defence Against Workplace Hazards
PPE plays a critical role in preventing workplace injuries and reducing the severity of incidents. From safety helmets and footwear to gloves, eye protection and high-visibility clothing - our 8-point guide covers application areas, good practice, and stop-work authority.
Read MoreInternal Job Board
We’re Hiring - From Within
Looking for your next challenge? Explore current openings across the organization and take the next step in your career journey.
20 active openings
Sales
Account Manager - Lagos Mainland
LagosFull-Time
Maintain and grow the business and client base, build productive relationships with key decision makers, and drive opportunities that win ipNX a larger share of customers' wallets across Lagos Mainland.
Apply NowSales
Account Manager - West
IbadanFull-Time
Develop and grow strategic client relationships across the West region, create solutions tailored to business needs, and expand ipNX's footprint with existing and potential clients.
Apply NowSales
Account Manager - Port Harcourt
Port HarcourtFull-Time
Own and grow the client portfolio in Port Harcourt, building long-term trusting relationships with key accounts and driving organic business growth.
Apply NowField Operations & Support
Field Operations Engineer
LagosFull-Time
Dispatch contractors, track job completion, manage regional spares pools, and ensure quality assurance of all field work - serving as the operational link between centralized planning and field execution.
Apply NowInformation Systems & Technology
IT Network & Security Officer
LagosFull-Time
Design, secure, and continuously improve ipNX's network and security infrastructure - covering network architecture, firewall and VPN management, identity and access, SOC operations, and incident response.
Apply NowNetwork Operations Center
Level 2 NOC Engineer
LagosContract
Handle escalated incidents from L1, perform in-depth diagnostics, coordinate with service fulfilment engineers, and ensure timely resolution within SLA on a 24/7 shift basis.
Apply NowNetwork Operations Center
Level 3 NOC Engineer
LagosFull-Time
Provide expert-level analysis, configuration support, and optimization of ipNX's network infrastructure, leading complex fault resolution and proactive improvement initiatives.
Apply NowTechnical Services & Operations
Manager, Technical Service Delivery
LagosFull-Time
Ensure seamless delivery of ipNX's connectivity, cloud, and ICT services to enterprise customers in line with agreed SLAs, acting as the bridge between customers and internal operations teams.
Apply NowTechnical Services & Operations
Regional Team Lead, Technical Service Delivery
AbujaKanoIbadanPort HarcourtFull-Time
Manage and coordinate all technical service delivery activities within the assigned region, ensuring efficient installation, maintenance, and support with high service quality, timely fault resolution, and customer satisfaction.
Apply NowInformation Systems & Technology
Senior Software Developer
LagosFull-Time
Own the full software development lifecycle of our internal systems, ensuring high performance, reliability, and scalability as a versatile and proactive member of the engineering team.
Apply NowTechnical Services & Operations
Senior Solution Architect - Data
LagosFull-Time
Design and implement advanced data connectivity and network infrastructure solutions covering Internet, MPLS, SD-WAN, VPN, Cloud Connectivity, and Managed Network Services for enterprise customers.
Apply NowTechnical Services & Operations
Senior Solution Architect - Voice
LagosFull-Time
Lead the design, development, and deployment of advanced Voice and Unified Communications solutions across VoIP, SIP Trunking, PBX, Contact Center, and UC platforms for enterprise customers.
Apply NowTechnical Services & Operations
Service Fulfilment Engineer
AbujaKanoLagosPort HarcourtIbadanFull-Time
Deliver timely and efficient installation, configuration, and activation of ipNX customer services (Voice, Data & Video) through proper planning, field execution, testing, and documentation.
Apply NowInformation Systems & Technology
Systems Administrator
LagosFull-Time
Provision, install, configure, operate, monitor, and maintain systems (hardware and software) and related infrastructure to enable continuous innovation across the IT landscape.
Apply NowNetwork Design & Architecture
Manager, Network Design & Architecture
LagosFull-Time
Provide strategic leadership, architectural direction, governance, and quality assurance for all network designs under the Managed Network Services division.
Apply NowField Operations & Support
Manager, Field Operations & Support
LagosFull-Time
Manage the nationwide contractor network and coordinate all physical installations, site surveys, and fault resolutions, owning regional spares logistics, the FSM system, and contractor performance.
Apply NowNetwork Operations Center
Manager, Network Operations Centre
LagosFull-Time
Oversee 24/7 network monitoring, incident management, and remote diagnostics for all MNS-deployed networks, ensuring service availability, SLA compliance, and rapid fault resolution across customer sites nationwide.
Apply NowNetwork Operations Center
Network Operations Engineer
LagosFull-Time
Perform real-time monitoring of all MNS-deployed networks, fault detection, ticket management, and remote troubleshooting as the frontline of the NOCC, ensuring network availability and rapid incident response.
Apply NowFacilities
Team Lead, Data Center Operations - Mainland
LagosFull-Time
Lead daily Data Centre and network facilities operations, ensuring the asset portfolio is managed and maintained compliantly with statutory requirements while achieving the highest possible KPI targets.
Apply NowFinance
Treasury Officer
LagosFull-Time
Oversee cash and bank operations across the regions, including staff cash requests and i-Shop collections, while maintaining strong relationships with bank contacts and handling bank reconciliation.
Apply NowOffice Edition
This or That
One quick pick at a time - then see how the rest of the office really feels.
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