Your quick weekly catch-up on important updates, missed emails, team news, announcements, and highlights.
The headlines from across ipNX this week - the short, skimmable version.
Dear All, we trust this message finds you well. Please be informed of scheduled maintenance upgrade on the 3CX environment. Date: Sunday, July 26th, 2026. Time: 10:00 PM - 10:15 PM (WAT).
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As part of our ongoing commitment to ethics, professionalism, customer trust, and regulatory compliance, this serves as a reminder to all personnel - including permanent employees, outsourced partners, interns, and contract staff - of the standards governing interactions with ipNX customers and business relationships.
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We are pleased to announce that the Employee Development Plan (EDP) for Q3 2026 has officially commenced. EDP Start Date: 01 Jul, 2026. % Completion and Learning Impact Assessment (LIA) Start Date: 31 Dec, 2026. End Date: 30 Sep, 2026.
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As part of our commitment to continuously improve the quality of services provided by the Supply Chain Management (SCM) Department, we are conducting a Customer Satisfaction Survey to gather feedback from our internal customers. Kindly take a few minutes to complete the survey.
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Rainy weather can significantly increase workplace hazards, especially for employees and contractors working outdoors. Toolbox discussions, stop-work authority during severe weather, safe driving, PPE, and emergency preparedness - our 8-point safety guide keeps every field team safe this rainy season.
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Hello ipNXers, it's been a busy few weeks for us, with plenty of exciting developments and media coverage. Catch up on the latest highlights and see where ipNX has been making headlines.
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Join our Chief Technology Architect, Oluwaseun Oluboyo, as he speaks at the Regenesys AI Summit, bringing insights on the opportunities and challenges AI presents for Nigeria's digital future.
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The Q2 2026 Employee Development Plan (EDP) is now available for completion. The EDP provides an opportunity to identify your development needs, align your learning objectives with your role, and collaborate with your Line Manager to support your professional growth.
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Essential health, flood, and severe weather guidance for the 2026 rainy season. Stay informed, stay alert, and stay safe with our national 7-point action plan covering water safety, power outages, disease prevention, and emergency preparedness.
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Please take note of the following important leave management reminders: Plan and utilize your annual leave within the applicable leave year - leave is intended for rest, rejuvenation, and work-life balance. Employees are expected to take a minimum of ten (10) consecutive work days of annual leave annually.
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Behind every KPI is a human experience. We all need to remember that any metric is actually a direct reflection of customer experience and business performance. Internal quality measures equal customer satisfaction.
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As part of our ongoing commitment to ethics, professionalism, customer trust, and regulatory compliance, this serves as a reminder to all personnel - including permanent employees, outsourced partners, interns, and contract staff - of the standards governing interactions with ipNX customers and business relationships. For the avoidance of doubt, ipNX personnel must never...
Read MoreLooking for your next challenge? Explore current openings across the organization and take the next step in your career journey.
Maintain and grow the business and client base, build productive relationships with key decision makers, and drive opportunities that win ipNX a larger share of customers' wallets across Lagos Mainland.
Apply NowDevelop and grow strategic client relationships across the West region, create solutions tailored to business needs, and expand ipNX's footprint with existing and potential clients.
Apply NowOwn and grow the client portfolio in Port Harcourt, building long-term trusting relationships with key accounts and driving organic business growth.
Apply NowDispatch contractors, track job completion, manage regional spares pools, and ensure quality assurance of all field work - serving as the operational link between centralized planning and field execution.
Apply NowDesign, secure, and continuously improve ipNX's network and security infrastructure - covering network architecture, firewall and VPN management, identity and access, SOC operations, and incident response.
Apply NowHandle escalated incidents from L1, perform in-depth diagnostics, coordinate with service fulfilment engineers, and ensure timely resolution within SLA on a 24/7 shift basis.
Apply NowProvide expert-level analysis, configuration support, and optimization of ipNX's network infrastructure, leading complex fault resolution and proactive improvement initiatives.
Apply NowEnsure seamless delivery of ipNX's connectivity, cloud, and ICT services to enterprise customers in line with agreed SLAs, acting as the bridge between customers and internal operations teams.
Apply NowManage and coordinate all technical service delivery activities within the assigned region, ensuring efficient installation, maintenance, and support with high service quality, timely fault resolution, and customer satisfaction.
Apply NowOwn the full software development lifecycle of our internal systems, ensuring high performance, reliability, and scalability as a versatile and proactive member of the engineering team.
Apply NowDesign and implement advanced data connectivity and network infrastructure solutions covering Internet, MPLS, SD-WAN, VPN, Cloud Connectivity, and Managed Network Services for enterprise customers.
Apply NowLead the design, development, and deployment of advanced Voice and Unified Communications solutions across VoIP, SIP Trunking, PBX, Contact Center, and UC platforms for enterprise customers.
Apply NowDeliver timely and efficient installation, configuration, and activation of ipNX customer services (Voice, Data & Video) through proper planning, field execution, testing, and documentation.
Apply NowProvision, install, configure, operate, monitor, and maintain systems (hardware and software) and related infrastructure to enable continuous innovation across the IT landscape.
Apply NowProvide strategic leadership, architectural direction, governance, and quality assurance for all network designs under the Managed Network Services division.
Apply NowManage the nationwide contractor network and coordinate all physical installations, site surveys, and fault resolutions, owning regional spares logistics, the FSM system, and contractor performance.
Apply NowOversee 24/7 network monitoring, incident management, and remote diagnostics for all MNS-deployed networks, ensuring service availability, SLA compliance, and rapid fault resolution across customer sites nationwide.
Apply NowPerform real-time monitoring of all MNS-deployed networks, fault detection, ticket management, and remote troubleshooting as the frontline of the NOCC, ensuring network availability and rapid incident response.
Apply NowLead daily Data Centre and network facilities operations, ensuring the asset portfolio is managed and maintained compliantly with statutory requirements while achieving the highest possible KPI targets.
Apply NowOversee cash and bank operations across the regions, including staff cash requests and i-Shop collections, while maintaining strong relationships with bank contacts and handling bank reconciliation.
Apply NowEight questions. One bragging-rights champion. How well do you really know the game?
One quick pick at a time - then see how the rest of the office really feels.